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12-28-2018, 11:38 AM
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Join Date: Jan 2008
Location: Calgary Perchdance
Posts: 18,892
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Ebay lesson
Ordered some fishing stuff. It did not arrive as described. Asked for a refund. They stalled. Turned out just long enough to pass the time for posting reviews.
Plus pass the time apparently for Ebay to help.
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It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself. Charles Darwin
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12-28-2018, 11:43 AM
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Join Date: Jan 2012
Location: On the border in Lloydminster
Posts: 8,369
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Try Paypal they act quicker than Ebay I think they give you 3 months to file a dispute
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12-28-2018, 11:57 AM
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Join Date: Jan 2008
Location: Calgary Perchdance
Posts: 18,892
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Quote:
Originally Posted by bat119
Try Paypal they act quicker than Ebay I think they give you 3 months to file a dispute
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You good Sir is the stud!
Didn’t know about that. Just send in the problem. The other seller gave me the refund after escalating to EBay.
The two sellers from China listed ice fishing rod a ultra light but they were labeled light and more medium.
One had s day left for eBay to help. That seller paid the refund in seconds.
The other is now with PayPal.
Fingers crossed.
__________________
It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself. Charles Darwin
Last edited by Sundancefisher; 12-28-2018 at 12:13 PM.
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12-28-2018, 01:38 PM
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Join Date: Jan 2012
Location: On the border in Lloydminster
Posts: 8,369
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Over the 16 years I've dealt with Paypal and Ebay I found they will stand up for you glad it worked out for you.
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12-28-2018, 02:47 PM
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Join Date: May 2007
Location: Central Alberta
Posts: 21,399
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Ordered a grinding wheel dresser off Amazon. Not here a month after scheduled delivery date, so they gave me a refund. Item arrived a few days later. 
Grizz
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"Indeed, no human being has yet lived under conditions which, considering the prevailing climates of the past, can be regarded as normal."
John E. Pfeiffer The Emergence of Man
written in 1969
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12-28-2018, 03:00 PM
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Join Date: Jan 2008
Location: Calgary Perchdance
Posts: 18,892
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Quote:
Originally Posted by bat119
Over the 16 years I've dealt with Paypal and Ebay I found they will stand up for you glad it worked out for you.
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Smaller $15 refund happened. Waiting for the $43 refund.
Fingers crossed. They definitely stalled.
__________________
It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself. Charles Darwin
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12-28-2018, 03:24 PM
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Join Date: Jan 2012
Location: On the border in Lloydminster
Posts: 8,369
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Quote:
Originally Posted by Sundancefisher
Smaller $15 refund happened. Waiting for the $43 refund.
Fingers crossed. They definitely stalled.
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If the seller doesn't cough up Paypal will refund you they have the his credit card to back up any sales
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12-28-2018, 07:42 PM
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Join Date: May 2012
Posts: 2,535
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Quote:
Originally Posted by Sundancefisher
The two sellers from China
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There's your first mistake.
Learned a few valuable lessons from buying off Chinese sellers. Besides taking forever to get here (negating the window to dispute item) it's often not as advertised.
You can filter your search results to only North American sellers, even if it costs twice as much it's money well spent.
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12-28-2018, 08:32 PM
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Join Date: Jan 2008
Location: Calgary Perchdance
Posts: 18,892
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Quote:
Originally Posted by does it ALL outdoors
There's your first mistake.
Learned a few valuable lessons from buying off Chinese sellers. Besides taking forever to get here (negating the window to dispute item) it's often not as advertised.
You can filter your search results to only North American sellers, even if it costs twice as much it's money well spent.
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Everything is buyers beware however now that I know this process better it shouldn’t be a problem
Leave your review within the 60 days. Request ebay help within the time. Then use PayPal if needed.
__________________
It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself. Charles Darwin
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12-28-2018, 10:11 PM
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Join Date: May 2007
Location: SE, Saskatchewan
Posts: 671
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I bought a 12 volt rheostat dimmer switch off ebay. 2.00 or something like that. It never showed up i left bad seller review.
They asked that i take the bad publicity has off asap.
I asked to get the switch and i would do that. They just asked again to remove it.
Never showed up the negative comment still sits there
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12-29-2018, 01:04 AM
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Join Date: May 2011
Location: Grande Cache
Posts: 667
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Quote:
Originally Posted by does it ALL outdoors
There's your first mistake.
Learned a few valuable lessons from buying off Chinese sellers. Besides taking forever to get here (negating the window to dispute item) it's often not as advertised.
You can filter your search results to only North American sellers, even if it costs twice as much it's money well spent.
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I found most Chinese sellers are fairly quick to refund. If you message them at the 40 day mark or so and let them know it has not arrived they usually will refund or resend it. Big sellers HATE it when you just file a claim as it counts as a strike against them and too many strikes means their discounts on fees etc get removed.
But yea, even without the holiday rush expect a package from China to take 2-3 months in general to arrive because customs holds onto them for a LONG time.
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12-29-2018, 04:22 AM
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Join Date: May 2012
Posts: 2,535
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Quote:
Originally Posted by Sundancefisher
Everything is buyers beware however now that I know this process better it shouldn’t be a problem
Leave your review within the 60 days. Request ebay help within the time. Then use PayPal if needed.
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Agree there are a few avenues of recourse but in my experience the delivery takes so long that the seller and FleaBay both tell you to sit tight going past the 90 day dispute period to file a claim dispite keeping in close contact with both being clear on the situation, happened three times to me now, again just my experience.
I'm sure most people know this but EBay owns PayPal, or vice versa. They own Kijiji as well.
For me anyways I'll gladly pay a bit more and buy from a North American vendor.
Hopefully you have better luck then I did with Chinese vendors 
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12-29-2018, 09:07 AM
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Join Date: Dec 2007
Posts: 1,279
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PayPal is definitely a great avenue to follow when using eBay.
I was ripped off a couple years ago on a set of Danner Rats. I asked the seller specifically, if the boots were new and unblemished or factory seconds. The response was that they were new from factory and not factory seconds. Boots arrived and they were in fact factory seconds. I contacted the seller and was offered a $20 refund and he continued the denials that the boots were seconds. I contacted eBay and their resolution was for me to pay for shipping to receive a refund. That shipping resulted in a total of $70 USD out of my pocket by the time it was finished. I forwarded the email communications indicating my questions and the seller's lie but it meant nothing to eBay. I got screwed but i also gained some experience in dealing with eBay.
Last year I purchased another item that was very different from the item that was pictured. The seller insisted the item sent to me was exactly as pictured on the eBay listing. I contacted PayPal, showed them the pics from the seller's eBay listing and the pics of the item receieved. PayPal gave me a full refund and there was no need to pay for the shipping return to the seller.
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12-29-2018, 09:11 AM
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Join Date: Jan 2008
Location: Calgary Perchdance
Posts: 18,892
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Quote:
Originally Posted by 220 Swift
I bought a 12 volt rheostat dimmer switch off ebay. 2.00 or something like that. It never showed up i left bad seller review.
They asked that i take the bad publicity has off asap.
I asked to get the switch and i would do that. They just asked again to remove it.
Never showed up the negative comment still sits there
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There is a button to click on to get Ebay to help rectify a problem. If you had done that you would of got your money back.
I wonder how many parcels are delivered but stolen off the porch these days.
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It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself. Charles Darwin
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12-29-2018, 10:46 AM
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Join Date: Dec 2011
Location: East Kootenays, BC
Posts: 1,169
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Recently bought ATV parts on EBay (from an Alberta dealer). Parts that arrived were not what was pictured. eBay ad said clearance parts, no returns. Emailed dealer who was not interested in helping. Then I posted scathing feedback. Dealer responded very quickly and offered refund or return if I removed my feedback.
Feedback works.
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12-29-2018, 11:09 AM
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Join Date: Dec 2016
Location: Edmonton Area
Posts: 86
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I gave up on Ebay years ago due to similar issues as described. Feedback did work, but the hours spent disputing and shipping things back and forth just took away the value for me. Amazon and kijiji have done me good.
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12-30-2018, 01:05 AM
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Join Date: Oct 2012
Location: Edmonton
Posts: 2,375
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Quote:
Originally Posted by penguin
I gave up on Ebay years ago due to similar issues as described. Feedback did work, but the hours spent disputing and shipping things back and forth just took away the value for me. Amazon and kijiji have done me good.
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Ditto. I do a lot of buying online and refuse to use Ebay ever again.
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12-31-2018, 10:44 AM
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Join Date: Sep 2014
Posts: 82
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I buy a lot online find PayPal is very helpful when there is a problem. I always checkout the seller and comments they have received first before purchasing. I had problems with Ebay but thankfully the issues have been resolved, I go to Amazon more than Ebay. I hate to have to pay to return the item if there is a problem. Usually works out that the shipping both ways is more than the item was worth. Bottom line BUYER beware.
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12-31-2018, 10:56 AM
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Join Date: Jan 2012
Location: On the border in Lloydminster
Posts: 8,369
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I seldom use Ebay anymore mostly because of the shipping costs and US dollars. I avoid the Chinese items unless it's a low cost item and I have 6-8 weeks to get it EG. the same cell phone battery the Telus store sells for $54 can be bought for $10 shipped.
Always check shipping costs, ship time and sellers feedback before buying, any problems start a claim with Ebay right away you can always cancel, some sellers will try to drag out a dispute until it's too late.
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01-20-2019, 05:04 PM
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Join Date: Jan 2008
Location: Calgary Perchdance
Posts: 18,892
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Quote:
Originally Posted by bat119
If the seller doesn't cough up Paypal will refund you they have the his credit card to back up any sales
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You Sir are brilliant.
Paypal refunded the money. Used screen shots of the ebay seller messaging over and over they will refund...they will refund. Then once past the ebay complaint period they stopped responding.
Paypal ruled in my favor.
You da man!
Three cheers for bat119!
Hip Hip Horray
Hip Hip Horray
Hip Hip Horray
__________________
It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself. Charles Darwin
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01-20-2019, 05:12 PM
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Join Date: Jan 2012
Location: On the border in Lloydminster
Posts: 8,369
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Glad it worked out for you
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02-02-2019, 01:56 PM
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Join Date: Mar 2017
Posts: 23
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yeah if you call ebay they will help you beyond the time period
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02-02-2019, 02:07 PM
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Join Date: Mar 2013
Location: Camrose county
Posts: 3,492
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Quote:
Originally Posted by bat119
If the seller doesn't cough up Paypal will refund you they have the his credit card to back up any sales
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Good to know, I always thought PayPal was a total rip off.Thanks.
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If people concentrated on the really important things in life,there would be a shortage of fishing poles.Doug larson. Theres a fine line between fishing and just standing on the shore like an idiot. Steven Wright.
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02-02-2019, 08:58 PM
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Join Date: Nov 2010
Posts: 883
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Last time I used ebay I got fleeced on a set of Tiger Woods Mistress golf balls. haha
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02-08-2019, 08:06 AM
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Join Date: Oct 2018
Location: Switzerland
Posts: 19
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Quote:
Originally Posted by Sundancefisher
Ordered some fishing stuff. It did not arrive as described. Asked for a refund. They stalled. Turned out just long enough to pass the time for posting reviews.
Plus pass the time apparently for Ebay to help.
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That's strange. Everything I ordered from Ebay, and god knows it was a lots of it  , it either came without problems in time or if there was a problem with delivery (like the item didn't came in estimated time), the seller always gave me a full refund..
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02-08-2019, 09:40 AM
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Join Date: Mar 2016
Posts: 396
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Last year I purchased a rear bag for shooting from a local Auction House It was not as pictured, but the description was perfect. I payed for it and wrote it off as the way to do business. But I am very care full now as to written and picture. OH WELL !!!!!!!!!!!!!! I fully realize that not everyone is in the same boat.
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