whats up with ALBERTARELM?

waterninja · #1 04-09-2014, 11:47 AM

as any hunter or fisherman knows there is some new service provider manageing the albertarelm site. to date there has been many problems with the system and they can't seem to get there chit together. apparently IBM used to run it but now it's some new company.
after hearing that redfords ex husbands law firm got a contract to sue tobacco companies that might be worth up to half a billion dollars for the law firm, (read that here on the forum, not sure if it's correct) one wonders who decided to let these clowns take over albertarelm. how many millions are they being paid? they keep setting dates for updates that are never met, and system is down more often then up. is there no performance clause that they have to follow?

LeroyvdH · #2 04-09-2014, 11:58 AM

tried to buy a fishing licence... Painfull and it didn't happen

wasteland.soldier · #3 04-09-2014, 12:11 PM

Quote:

Originally Posted by waterninja

as any hunter or fisherman knows there is some new service provider manageing the albertarelm site. to date there has been many problems with the system and they can't seem to get there chit together. apparently IBM used to run it but now it's some new company.
after hearing that redfords ex husbands law firm got a contract to sue tobacco companies that might be worth up to half a billion dollars for the law firm, (read that here on the forum, not sure if it's correct) one wonders who decided to let these clowns take over albertarelm. how many millions are they being paid? they keep setting dates for updates that are never met, and system is down more often then up. is there no performance clause that they have to follow?

Well the email I got said that draw priority info wouldn't be up until mid May, I believe. I had a bit of a scare when I went to look at my draw priorities, but then remembered the email. Is that what you're referring to? What are you trying to do?

waterninja · #4 04-09-2014, 12:30 PM

Quote:

Originally Posted by wasteland.soldier

Well the email I got said that draw priority info wouldn't be up until mid May, I believe. I had a bit of a scare when I went to look at my draw priorities, but then remembered the email. Is that what you're referring to? What are you trying to do?

i guess i'm just frustrated at not being able to access my account or get info. thats supposed to be up and running.
what i'm really trying to do is figure out why they scrap a system that was in place and working and bring another one in that doesen't work properlly.
i'll probably feel better after my morning coffee. just wanted to vent.

wasteland.soldier · #5 04-09-2014, 12:36 PM

FWIW, I couldn't seem to access my account either until I reset my password.

Enjoy your coffee, feels great!

Grizzly Adams · #6 04-09-2014, 12:38 PM

Quote:

Originally Posted by LeroyvdH

tried to buy a fishing licence... Painfull and it didn't happen

Just had the priviledge of buying the first bear license at the Local HH.

Not that bad, for me at least. Not that complicated either for the lady doing the tag. One person in the whole store familiar with the process though , training for which involved watching a 2 1/2 hour video. Involves some pen and ink paperwork, including labelling the tag. Wrote BEAR on mine, so I had to ask, Any bear?

Grizz

jcrayford · #7 04-09-2014, 12:39 PM

Quote:

Originally Posted by wasteland.soldier

Well the email I got said that draw priority info wouldn't be up until mid May, I believe. I had a bit of a scare when I went to look at my draw priorities, but then remembered the email. Is that what you're referring to? What are you trying to do?

WTH? And what about those of us (like my brother and myself) who have waited for 6 years to be drawn for Turkey hunting in May???? Does this mean that I'm not going to be able to purchase my Turkey tag?

BS!

J.

wasteland.soldier · #8 04-09-2014, 12:42 PM

Quote:

Originally Posted by jcrayford

WTH? And what about those of us (like my brother and myself) who have waited for 6 years to be drawn for Turkey hunting in May???? Does this mean that I'm not going to be able to purchase my Turkey tag?

BS!

J.

You know I could be wrong, may have been mid-April. Also maybe you just have to draw anyway and you just don't see your priority, though it's there. To be honest I just said to myself "yep, that's before June" and moved on.

hal53 · #9 04-09-2014, 12:42 PM

Quote:

Originally Posted by jcrayford

WTH? And what about those of us (like my brother and myself) who have waited for 6 years to be drawn for Turkey hunting in May???? Does this mean that I'm not going to be able to purchase my Turkey tag?

BS!

J.

you were drawn for it in last years draw?, go buy your tag. The current priorities won't be up for awhile yet.....ahead of this years draw process

JohninAB · #10 04-09-2014, 12:50 PM

The New AlbertaRelm has worked flawlessly for me other than my oops on initial sign on which a helpful guy on the other end of the line remedied in no time for me.

Bought my fishing license and did mine and a buddie's walleye draws no problem.

So far I am fine with it.

Priorities will be posted in due time I assume. Definitely not going to get all worked up over it.

jcrayford · #11 04-09-2014, 01:05 PM

Quote:

Originally Posted by hal53

you were drawn for it in last years draw?, go buy your tag. The current priorities won't be up for awhile yet.....ahead of this years draw process

Yep, just called the 1-888 number.....

All previous draw priorities and other pertinent information is scheduled to be uploaded for April 23rd.....

I'll wait until then when the system will crash again (I'm funnin' now)....

J.

drake · #12 04-09-2014, 01:43 PM

I found the system really easy....

catnthehat · #13 04-09-2014, 02:22 PM

Just got my walleye draws in, and a new liscence as well.
Had to phone tem however, ans the Realm said my WINN # didn't match.
Re-did the application with the IT guy and all is good!

Cat

scesfiremedic · #14 04-09-2014, 02:27 PM

worked fine for me, bought my 2014/15 licence and subscribed to Walleye draw (pain free!)

BBT · #15 04-09-2014, 07:52 PM

Quote:

Originally Posted by drake

I found the system really easy....

Worked great for me

Helim · #16 04-09-2014, 07:54 PM

Another thread on this realllllly????? Holy chit this place is retarded read the god dam email they sent out not rocket science

220swifty · #17 04-09-2014, 07:56 PM

Quote:

Originally Posted by Helim

Another thread on this realllllly????? Holy chit this place is retarded read the god dam email they sent out not rocket science

Nice knowing ya!

hal53 · #18 04-09-2014, 08:04 PM

Quote:

Originally Posted by 220swifty

Nice knowing ya!

lol....he does however make a valid point, could have been stated differently tho'......

Helim · #19 04-09-2014, 08:10 PM

How many threads does it take for guys to clue in there priorities are not gone and the whole there out to get me is bs like really get a grip i walked through the new set up in 2 mins after reading email it was so hard i tell ya

220swifty · #20 04-09-2014, 08:17 PM

Quote:

Originally Posted by hal53

lol....he does however make a valid point, could have been stated differently tho'......

Oh, I'm not disagreeing with the fella, just pointing out that he should have read the g.d. rules.

Davey Boy · #21 04-09-2014, 08:41 PM

Helim some of us never got an email about the new site.

wasteland.soldier · #22 04-09-2014, 08:46 PM

Do you guys read every email the Fish cops send you? Because I know I don't. I remembered it well enough to go back and check when I ran into trouble checking draws, but I'm sure plenty of people get more emails per day than I do.

*BigSexyHunter* · #23 04-10-2014, 08:47 AM

I just tried to log on and the website told me my win card # is not on file. I'm currently on hold with their amazing help desk due to the fact that I don't want to create a new account and have all my priorities lost into cyberspace.

And imagine this, they are experiencing longer than usual wait times due to heavy traffic.. I don't know if I have ever not heard this from the government! My references for my PAL were on hold for 45 and 50 friggin minutes! And that was last week, I mail'd my application in JANUARY! Oi Vey

deerhunter · #24 04-10-2014, 08:57 AM

ask the operator where they are located. I'm told they are in the USA not Alberta

pikeslayer22 · #25 04-10-2014, 09:44 AM

Quote:

Originally Posted by deerhunter

ask the operator where they are located. I'm told they are in the USA not Alberta

Thats correct Deerhunter...Blows my mind!!

huntsfurfish · #26 04-10-2014, 09:47 AM

Don't worry, be happy!

Have had no problems with this site(new relm). Looks good and easy to get around.

220swifty · #27 04-10-2014, 09:50 AM

Quote:

Originally Posted by pikeslayer22

Thats correct Deerhunter...Blows my mind!!

At least they are on this continent. Outsourcing is the new way when it comes to tech support and call centers. Money ru(i)ns the world.

*BigSexyHunter* · #28 04-10-2014, 11:55 AM

Quote:

Originally Posted by deerhunter

ask the operator where they are located. I'm told they are in the USA not Alberta

Definatly a thick southern US accent!

V_1 · #29 04-10-2014, 04:04 PM

Well first over the counter experience was sort of funny... First, a tag did not get printed. Then, when I asked "Where is my tag???", a tag with WRONG NUMBER was handed out to me. Then we all (two CT ladies and I) were looking for right one (the one listed in license) in the packs of those green tags...

Watch out folks, there is more room for an error in the 'improved' system...