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Old 02-22-2018, 07:36 PM
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Fish along Fish along is offline
 
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Default West jet money grab?

So if you and your wife decided to go to Mexico for Holliday and one dies before you go on the trip,so the survivor goes alone just because the money will be lost if not.The survivor wants to try getting a refund for their spouse and tries a few weeks later ,but is told that he or she had to ask for this refund on the return trip,any time later and you miss your chance to get the refund. Does this seem fair?
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Old 02-22-2018, 07:40 PM
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Sundancefisher Sundancefisher is offline
 
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Quote:
Originally Posted by Fish along View Post
So if you and your wife decided to go to Mexico for Holliday and one dies before you go on the trip,so the survivor goes alone just because the money will be lost if not.The survivor wants to try getting a refund for their spouse and tries a few weeks later ,but is told that he or she had to ask for this refund on the return trip,any time later and you miss your chance to get the refund. Does this seem fair?
Check credit card. Many cards have trip cancelation insurance. Some sites may have it too.

Typically to file a claim you need to have applied by a certain date. Complaining may get an extension.

Transferring to another may of been an option. Sometimes for a $100 you can convert the tickets to a credit.
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Old 02-22-2018, 07:48 PM
260 Rem 260 Rem is offline
 
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If I understand the chain of events you described....(Flight for two booked / one dies prior to the flight to the destination / partner does not advise WJ but goes on the flight / returns on the home bound flight without advising WJ / then decides to try for a refund a few weeks later ....yes, it seems fair. Bottom line, is that if the seat could have been sold to someone else, WJ is out revenue if they refund.
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Old 02-22-2018, 07:51 PM
elkhunter11 elkhunter11 is online now
 
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Cancellation insurance would have paid for both people in this situation. Either way, Westjet or the insurance company should have been contacted before the flight date.
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Old 02-22-2018, 07:52 PM
Slicktricker Slicktricker is offline
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Originally Posted by 260 Rem View Post
If I understand the chain of events you described....(Flight for two booked / one dies prior to the flight to the destination / partner does not advise WJ but goes on the flight / returns on the home bound flight without advising WJ / then decides to try for a refund a few weeks later ....yes, it seems fair. Bottom line, is that if the seat could have been sold to someone else, WJ is out revenue if they refund.
Agreed
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Old 02-22-2018, 08:43 PM
FishOutOfWater FishOutOfWater is offline
 
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Quote:
Originally Posted by Fish along View Post

-So you and your wife decide to go to Mexico for Holliday.
-One dies before you go on the trip, but the survivor goes anyway (alone) just because the money will be lost if not.
-The survivor wants to try getting a refund for their spouse, & tries a few weeks later but is told that he/she had to ask for the refund on the return trip.
-Any time later and you miss your chance to get the refund.

Does this seem fair ?
Yes... Unfortunately. An attempt should've been made during the initial check-in.
Sorry to hear of your loss, if this has actually happened to you.
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  #7  
Old 02-22-2018, 08:47 PM
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Fish along Fish along is offline
 
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Default West jet money grab

Thank you for your replies. Depending though on how long before the death of the other partner ,which in this case was about 2 weeks before,definitely not designed for people who grieve in my opinion.
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If people concentrated on the really important things in life,there would be a shortage of fishing poles.Doug larson. Theres a fine line between fishing and just standing on the shore like an idiot. Steven Wright.
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Old 02-22-2018, 08:48 PM
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Fish along Fish along is offline
 
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Quote:
Originally Posted by Sundancefisher View Post
Check credit card. Many cards have trip cancelation insurance. Some sites may have it too.

Typically to file a claim you need to have applied by a certain date. Complaining may get an extension.

Transferring to another may of been an option. Sometimes for a $100 you can convert the tickets to a credit.
I will check this out thanks.
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If people concentrated on the really important things in life,there would be a shortage of fishing poles.Doug larson. Theres a fine line between fishing and just standing on the shore like an idiot. Steven Wright.
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  #9  
Old 02-22-2018, 08:49 PM
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Fish along Fish along is offline
 
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Originally Posted by FishOutOfWater View Post
Yes... Unfortunately. An attempt should've been made during the initial check-in.
Sorry to hear of your loss, if this has actually happened to you.
Thank you ,this happened to a very good friend.
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If people concentrated on the really important things in life,there would be a shortage of fishing poles.Doug larson. Theres a fine line between fishing and just standing on the shore like an idiot. Steven Wright.
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  #10  
Old 02-22-2018, 09:14 PM
Jamie Jamie is offline
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Thank you ,this happened to a very good friend.
So sorry for your friend.
I think he has way more important things to consider and worry about. Though perhaps all this is a great distraction. If it gives him some relief by confronting this issue, I say go for it. Perhaps some counselling will help.
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  #11  
Old 02-22-2018, 09:20 PM
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huntinstuff huntinstuff is offline
 
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Quote:
Originally Posted by Fish along View Post
Thank you for your replies. Depending though on how long before the death of the other partner ,which in this case was about 2 weeks before,definitely not designed for people who grieve in my opinion.
Two weeks, then off to Mexico?

Spend some serious time with your friend Fish along

He/she needs you

Obviously
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Old 02-22-2018, 10:45 PM
jednastka jednastka is offline
 
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I don't get it. Trip cancellation insurance is always available, even if your credit card does not have it. We all often gamble that we will not need it, and do not sign up, and once in a while, it bites. Why pull out the fairness" card when the decision had been made to gamble. It is exactly the same thing with people who travel out of province, without travel medical insurance, and then are "surprised" that only medical expenses incurred in province are paid by provincial medical coverage. Feel free to gamble (I have), but do not pull out the "fairness" card. That is beneath you.
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  #13  
Old 02-23-2018, 05:42 AM
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58thecat 58thecat is online now
 
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Always protect yourself, cancellation insurance, you just never know if you will need it, no excuses, airlines are a business to get the seats full, you are a number in a seat.
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