Heads Up - New scam out there targeting Shaw customers

[Parker Hale]

Hey fellow AOer's, I recieved a very real and official looking email from "Shaw" cable. Everything looked real except the phone number. I noticed that because I was going to call Shaw, the number on the scam email definitely does not match any number I have ever used to contact Shaw.
The email claimed I owed $330 on an authorized pre-payment that didn't go through. I don't have authorized pre payment on my Shaw account, when my bill comes, I pay it. So I logged into my Shaw account (NOT using the link provided in the email. Sure enough there is no outstanding balance. Will call Shaw today to let them know too.

[Dean2]

Thanks for the heads up.

[Scott N]

I've had the same sort of email but with the attempt to look like it was my Telus account. Same thing... I knew it was fake because I don't have a pre-authorized payment plan. People really need to be careful because of all the scams going around.

[Drewski Canuck]

Call them up, and tell them that you will pay them DOUBLE, but they have to send you $50 for your Bank's International Wire Fee by E Transfer.

See how long you can keep them on the phone line. Report back the results.

Drewski

[Ken07AOVette]

Originally Posted by Drewski Canuck

Call them up, and tell them that you will pay them DOUBLE, but they have to send you $50 for your Bank's International Wire Fee by E Transfer.

See how long you can keep them on the phone line. Report back the results.

Drewski

[Immigrant]

I am currently being scammed by Shaw themselves. I cancelled my programming on Oct 15. Then on Nov 3 another payment goes off my account. I phone them and have been given numerous REQ numbers to get my refund. Still nothing.....

[35 whelen]

Originally Posted by Immigrant

I am currently being scammed by Shaw themselves. I cancelled my programming on Oct 15. Then on Nov 3 another payment goes off my account. I phone them and have been given numerous REQ numbers to get my refund. Still nothing.....

Usually takes more than two weeks advance notice to stop payments

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[Immigrant]

Originally Posted by 35 whelen

Usually takes more than two weeks advance notice to stop payments

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So giving notice on the 15th is not long enough for a payment going off on the 3rd of the next month? I can maybe understand that, but another 2 weeks to reverse it?

[35 whelen]

Everything's going a lot slower nowadays

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[Immigrant]

Originally Posted by 35 whelen

Everything's going a lot slower nowadays

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I guess. Covid even infected online banking