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Old 09-20-2022, 12:36 PM
Prophet River Prophet River is offline
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Join Date: Mar 2016
Posts: 1,221
Default If the Prophet River website looks different or is not working properly.

Bigcommerce had an outage at the end of last week. It was fixed in a couple hours but some computers took longer to display properly then others. We had a couple of staff computers here that were not fixed this morning that I was told about. I have also received a couple notes from customers about it.


If anything looks odd or the side menus are not working, you will need to clear your browser cache. This is due to the outage from the end of last week.

In Chrome.

press the following.
the 3 vertical dots on the top right corner
settings
privacy and security
clear browsing data
change it to "last 7 days"
clear data.
restart your browser.

You should be good.

The same issue may occur on your phone.
To clear the browser on an iPhone do the following

Settings
Safari
Clear History and Website Data
"Clear History and Website Data" again on the popup
close tabs on the next popup.

Your phone browser should be working now.

Calvin Sunderland.
Technical Support & Development
Prophet River Firearms.
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Old 09-20-2022, 12:50 PM
Prophet River Prophet River is offline
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Join Date: Mar 2016
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