Quote:
Originally Posted by wwbirds
having worked for the Butler family for 3 years as well as UFA for 2 years after the purchase I would have to say you are grossly misinformed. The Butlers not only knew and grew the business over the years but they also embraced staff customers and suppliers for the general success of the business.
UFA decided they had a better model and treated suppliers, customers as well as staff like shat. I often sold $5,000 to $10,000 worth of quality guns on some days when the customers were lined up to buy while under the Butlers. UFA stocked whatever they wanted generally cheaper quality because it had a higher mark up. We had many conversations with middle and senior management about failure to stock items customers were asking for and requests were pretty much ignored or WSS purchase orders were heavily trimmed by UFA staff when seeking approval. Apparently a company that fails to see the difference between selling black and red binder twine cannot see a difference in stocking a variety of reloading powder so we often turned away customers with cash in hand because UFA wanted to dictate terms to suppliers who often experienced payment delays.
Last time I saw Brad we joked about buying it back for 10 cents on the dollar and restoring it to a profitable gold mine of a business in less time than it took UFA to run it into the ground.
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There were issues you probably never saw. Their Accounting, Stock, all their back end systems were a complete disaster. They had so much missing stock, or could not tell you what stock was where. I don't think it ever got better but it was unreal how bad it was. There was so much stuff that was somewhere, but never found. People didn't want to touch their systems with a 100 foot pole.