An update for all. I did finally get my fly rod back. I called Geof the next and left a message. A week and half later I try again as there was no response. Got him in person. We chatted and I said I would be in the next day. Drove down to their shop after work...traffic was nuts but made it around 4:40 p.m. Shop was locked up tight. Called Geof's number..full mailbox. Call the general web site number and leave a message. Go online to the web site and leave a contact us message. I.e. I tried all I could to get it. Left pretty ****ed off...
I do get an email back saying he would be there all the next day. I set it up for 2 days later and show up mid day on a Friday. Made sure and messaged him several times that I was coming for sure...felt like I was bothering him...
Got there and went straight to the back. He was there and took me to my rod in the front. He did some additional painting on it. The thing looks amazing.
He said to me that it was a lot easier to get a hold of the owner when you leave a name and address...not wanting to get into an argument, I accepted that for what's its worth even though it is total BS. Afterall, I mailed the rod from Edmonton and had to include return name and address. I also spoke to 2 separate people on the phone once they had the rod...2 years ago. So what happened to my contact info?
So, on a very positive note, he is as good as his word. He put in extra work and made it look amazing. The quality of the rod is exceptional. He charged me nothing...zero dollars.
On the not so positive...well..I think I said enough above. Love the rod, will never buy another Pieroway. I break a lot of rods and this was way too much to go through to get it. I don't have that kind of time and patience so for me, it's continue with Reddington and Sage. Flawless and quick returns, no hassles. If you do like local product and owners, Pieroway is just fine. Just not my bag.
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