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  #1  
Old 08-17-2019, 07:59 PM
huntsfurfish huntsfurfish is offline
 
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Default Telus

Telus email down for 3 days so far.

Surprised no thread on it yet.

Lots of bad things being said about telus on other sites.
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  #2  
Old 08-17-2019, 08:07 PM
rembo rembo is offline
 
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My Telus email works fine. It was out for a while on Friday though.
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  #3  
Old 08-17-2019, 08:16 PM
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Mine has been down for 3 days too. Might be leaving over this. Impossible to talk to a human about it.
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  #4  
Old 08-17-2019, 08:16 PM
darrell f darrell f is offline
 
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Yup. Mine has been mostly down since Thursday. Was up for a while but didn't last long
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  #5  
Old 08-17-2019, 08:19 PM
sledn sledn is offline
 
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mines still down too.
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  #6  
Old 08-17-2019, 08:29 PM
BUSHRVN BUSHRVN is offline
 
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Ours at work was down for 24 hrs. Talk about pain! Trying to run a business that is email dependant!
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  #7  
Old 08-17-2019, 08:42 PM
RandyBoBandy RandyBoBandy is offline
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Quote:
Originally Posted by huntsfurfish View Post
Telus email down for 3 days so far.

Surprised no thread on it yet.

Lots of bad things being said about telus on other sites.
Freeking BRUTAL!! Wouldn't care if it was my personal email being out BUT my business email OUT is BRUTAL And TELUS has NO answers up to this point
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  #8  
Old 08-17-2019, 08:47 PM
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threeforthree threeforthree is offline
 
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Weird thing is that wife and I both have our own Coumputer and she is getting her emails and I am not. I can send but not receive.
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  #9  
Old 08-17-2019, 09:25 PM
JBE JBE is online now
 
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I am going on 9 days now without Telus email
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  #10  
Old 08-17-2019, 09:40 PM
Newf Newf is offline
 
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Same here. No email. Been gone since Wednesday. Seems like I can send but not receive.

Saw a statement from Telus that said 90% of users could now access email. Though judging from the online comments Im not sure how accurate that statement actually is.

Sure hope there’s a hefty discount on this months bill. But not holding my breath.
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  #11  
Old 08-17-2019, 09:49 PM
stefk stefk is offline
 
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NVM the email, it seems the only cell reception I get as of late on Telus mobillity is 3G....and at best only 2 bars as well..
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  #12  
Old 08-17-2019, 10:13 PM
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Trochu Trochu is offline
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I guess my question is, with Hotmail, Gmail, and Outlook, why are you guys using Telus e-mail accounts?
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  #13  
Old 08-17-2019, 10:25 PM
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Mine just came back on today.

I was surprised it never made the local evening news that I saw.

I noticed my TELUS HUB signal has been down to around 60 % of normal as well for a week or so.
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  #14  
Old 08-17-2019, 10:26 PM
huntsfurfish huntsfurfish is offline
 
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Quote:
Originally Posted by Trochu View Post
I guess my question is, with Hotmail, Gmail, and Outlook, why are you guys using Telus e-mail accounts?
Been with Telus for a long time, never had a single problem until this year. Have gmail but everything has been on telus emails. Five different emails through telus. Problems started this spring. I wonder if they got to big to fast?

Russians?

Chinese?

Hacked accounts?

Ransom ware?

Just to big to fast?

They sure are quiet about it. In the spring they blamed it on their servers.
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  #15  
Old 08-17-2019, 10:48 PM
huntsfurfish huntsfurfish is offline
 
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Looks like I have email up and running. Not going to jump and down just yet, could still go down again. No emails past the 15th on one or past the 12th on another. Looks like there might be lost emails.

Makes you wonder what would happen to most people if the net and other communication systems went down. People have come to depend on them.
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  #16  
Old 08-17-2019, 10:51 PM
averagejoe averagejoe is offline
 
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Apparently it was caused by a hardware issue. Most people have had service restored.

https://globalnews.ca/news/5773377/t...l-down-outage/
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  #17  
Old 08-18-2019, 01:04 AM
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Quote:
Originally Posted by averagejoe View Post
Apparently it was caused by a hardware issue. Most people have had service restored.

https://globalnews.ca/news/5773377/t...l-down-outage/
I'm not one of those "most"
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  #18  
Old 08-18-2019, 08:34 AM
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My Email was out for just a day on the 15th, The Wife got an email from Telus yesterday with an apology
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  #19  
Old 08-18-2019, 08:40 AM
35 whelen 35 whelen is offline
 
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Quote:
Originally Posted by huntsfurfish View Post
Been with Telus for a long time, never had a single problem until this year. Have gmail but everything has been on telus emails. Five different emails through telus. Problems started this spring. I wonder if they got to big to fast?



Russians?



Chinese?



Hacked accounts?



Ransom ware?



Just to big to fast?



They sure are quiet about it. In the spring they blamed it on their servers.
I asked that exact question the other day when the Telus servicemen was at my house are they getting too big too fast to handle all this he said no

Sent from my SM-G930W8 using Tapatalk
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  #20  
Old 08-18-2019, 10:32 AM
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Strix Strix is offline
 
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My Telus email account was locked on Thursday the 15th. I actually managed to talk to a Telus rep (in the Philippines) the next day who explained that the system was down while they “strengthened their security”. She said that I would be up and running in about four hours and that she would phone me when I am back online. Four hours went by and to my
surprise she called back. She walked me through the process of strengthening my own password, tested it, and then boom! I was back online with a bunch of new emails downloaded to my account. I was instantly impressed! But then I got to thinking – why wouldn’t they contact their customers ahead of time and tell them they were planning a shutdown
to strengthen their security. I started to wonder if they got hacked and didn’t tell anyone while they quietly repaired the damage. We will probably never know.
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  #21  
Old 08-18-2019, 10:37 AM
Sooner Sooner is offline
 
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Our office email is a .net one and was part of the big headache. It was down for almost 3 days, my home one about 3 days. I have a friend who's home one was still out as of last night. My home one is never used so no big deal. The office one was a headache but we share a folder and my .ca email worked so we could juggle reports around and get them out. I feel bad for the business's etc that were down and out during the outage.

Good prelude to when we lose the net for a week due to a glitch in the system.
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  #22  
Old 08-18-2019, 11:57 AM
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Sundancefisher Sundancefisher is offline
 
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Quote:
Originally Posted by Artist View Post
I'm not one of those "most"
Try hard booting (turn computer off for a minute) now and clearing the cache and history first.
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  #23  
Old 08-18-2019, 12:09 PM
huntsfurfish huntsfurfish is offline
 
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Was up and running for me last night and for a bit this morning. But is acting up again.
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  #24  
Old 08-18-2019, 12:35 PM
JBE JBE is online now
 
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On day 10 for me and I got a call from Telus this morning to inform me my emal is still down but are trying to fix it asap. Well at least they called I guess.
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  #25  
Old 08-18-2019, 01:49 PM
Lefty Lefty is offline
 
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My email has been about 10 days. Started working yesterday, but is down again today.
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  #26  
Old 08-18-2019, 02:37 PM
huntsfurfish huntsfurfish is offline
 
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As of 2:30 its back up and running for me.
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  #27  
Old 08-18-2019, 09:26 PM
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Saw it on the news (Global) tonight. Some Mucky Muck guy apologising to the world.

I think they should get Trudeau to apologise and throw in some of his crocodile tears.

My email came back on last night
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  #28  
Old 08-20-2019, 10:55 AM
Sooner Sooner is offline
 
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Weird our office one came back on over the weekend, Monday it was out again, still out today. Telus left a message saying we could go to their webmail page and access the email through a link they started for outage customers. Been loading for an hour , then the power went out. Now I have to start the process over again.

Had it back on at home over the weekend, now I have to re check that too.


A friends is still out.
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  #29  
Old 08-20-2019, 12:07 PM
huntsfurfish huntsfurfish is offline
 
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Mines acting up again, open email after logging in and it kicks you back to log in page.

This is getting old fast.
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  #30  
Old 08-20-2019, 12:11 PM
sledn sledn is offline
 
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Starting to receive emails now ,that were sent to me 3 days ago.
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