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08-10-2015, 01:55 PM
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Join Date: Oct 2008
Posts: 8,372
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Shout out thanks to Korth group and Okie
Okie.. thanks for the advice. Gave Korth Group Okitokes a call....
Guys gonna ship me new turret caps in a couple days.... zero hassle.
That company has my business for life..... Its refreshing to see that. very very impressive.
I was preparing to pay$ for them and such.
gonna just sit and be happy for a while and delve in my delusion that people are good and honourable in their hearts.
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"How vain it is to sit down to write when you have not stood up to live.”
-HDT
"A vote is like a rifle; its usefulness depends on the character of the user." T. Roosevelt
"I don't always troll, only on days that end in Y."
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08-10-2015, 02:14 PM
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Join Date: May 2007
Location: Uh, guess? :)
Posts: 26,739
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Glad it worked out!
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09-27-2021, 10:30 AM
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Join Date: May 2008
Location: West of Edmonton
Posts: 2,287
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I’ll add another thank you to Tanice at Korth. I bought some Hornady New Dimension dies, which actually look amazing compared to most of my rcbs. Anyway, I’m trying to load lapua 6.5 Creed with the small primer pocket. This brass also has a small flash hole and the dies only came with the standard decapping pin. A quick email to Korth and Tanice sent me out a small one for free. Had it in two days of email. Good to see some outfits still know what customer service means.
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"Don’t forget your pool noodle." Smokinyotes
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09-27-2021, 04:44 PM
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Join Date: Jan 2013
Location: onoway, Ab
Posts: 6,993
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Quote:
Originally Posted by Homesteader
I’ll add another thank you to Tanice at Korth. I bought some Hornady New Dimension dies, which actually look amazing compared to most of my rcbs. Anyway, I’m trying to load lapua 6.5 Creed with the small primer pocket. This brass also has a small flash hole and the dies only came with the standard decapping pin. A quick email to Korth and Tanice sent me out a small one for free. Had it in two days of email. Good to see some outfits still know what customer service means.
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Oh you dId you buy Kim a 6.5 creed?
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09-27-2021, 05:43 PM
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Join Date: May 2008
Location: West of Edmonton
Posts: 2,287
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Quote:
Originally Posted by Smokinyotes
Oh you dId you buy Kim a 6.5 creed? |
She deserves two!!
Unfortunately for me it probably means I will have to switch to Starbucks from Tim’s. Luckily I no longer have enough hair to do a manbun but I suppose I could start wearing a toque in the summer!
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"Don’t forget your pool noodle." Smokinyotes
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09-27-2021, 06:15 PM
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Join Date: Dec 2008
Posts: 796
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I’ve been waiting 11 months for the Korth group to send me a replacement clip for my Ruger American.
The worst customer service I’ve had yet. Glad it worked out for you.
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09-27-2021, 10:22 PM
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Join Date: Dec 2008
Location: GP
Posts: 951
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Quote:
Originally Posted by M.C. Gusto
I’ve been waiting 11 months for the Korth group to send me a replacement clip for my Ruger American.
The worst customer service I’ve had yet. Glad it worked out for you.
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I would guess that’s a Ruger issue, not a Korth issue. Every time I have ever heard anything about Korth, and I have had a few dealings with them, they are all very positive.
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09-27-2021, 11:27 PM
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Join Date: Jul 2017
Posts: 3,741
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Off topic (sorry)… I liked Okotokian. Too bad he left the forum. Wonder how he is doing. Hopefully, all is well.
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09-28-2021, 08:02 AM
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Join Date: Dec 2008
Location: Camrose
Posts: 45,158
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Quote:
Originally Posted by bessiedog
Okie.. thanks for the advice. Gave Korth Group Okitokes a call....
Guys gonna ship me new turret caps in a couple days.... zero hassle.
That company has my business for life..... Its refreshing to see that. very very impressive.
I was preparing to pay$ for them and such.
gonna just sit and be happy for a while and delve in my delusion that people are good and honourable in their hearts. |
Just curious, but what happened to your turret caps?
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Only accurate guns are interesting.
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09-28-2021, 08:22 AM
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Join Date: May 2012
Location: Airdrie Alberta
Posts: 310
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Quote:
Originally Posted by M.C. Gusto
I’ve been waiting 11 months for the Korth group to send me a replacement clip for my Ruger American.
The worst customer service I’ve had yet. Glad it worked out for you.
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Those mags looks they cost Ruger 2 bucks to make . mine broke after 100 ish rounds , took about 2 months but korth sent me two new mags .
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09-28-2021, 08:27 AM
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Join Date: Dec 2008
Posts: 796
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Quote:
Originally Posted by Desert Eagle
I would guess that’s a Ruger issue, not a Korth issue. Every time I have ever heard anything about Korth, and I have had a few dealings with them, they are all very positive.
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You could very well be right. The question i have though is did the OP get his turret caps because Korth Group offers good customer service, or is it because Leupold offers good customer service?
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09-28-2021, 08:31 AM
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Join Date: Dec 2008
Posts: 796
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Quote:
Originally Posted by 88thunderbird
Those mags looks they cost Ruger 2 bucks to make . mine broke after 100 ish rounds , took about 2 months but korth sent me two new mags .
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I have now have three mags, one replacement stock, and the mags still wont feed the 2nd shell if the temperature dips below 0. I did a search on the Ruger forum in the states, this problem is so common, makes you wonder why Ruger doesn't fix it right, how serious is Ruger about customer service, and why the heck doesn't some after market manufacturer make a decent clip yet?
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11-04-2021, 06:03 PM
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Join Date: Dec 2008
Posts: 2,615
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We are pretty fortunate to have the Korth group right here in Alberta.
Just received quite an upgrade to a pair of binos I sent them for a eyepiece repair.
I was happy with the old ones but what they sent to replace the old ones are way above and beyond my expectations.
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Thank you front line workers and volunteers
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11-04-2021, 06:56 PM
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Join Date: Aug 2008
Location: south of calgary
Posts: 1,831
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Quote:
Originally Posted by M.C. Gusto
I have now have three mags, one replacement stock, and the mags still wont feed the 2nd shell if the temperature dips below 0. I did a search on the Ruger forum in the states, this problem is so common, makes you wonder why Ruger doesn't fix it right, how serious is Ruger about customer service, and why the heck doesn't some after market manufacturer make a decent clip yet?
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so it's common knowledge that the ruger american is a piece of crap. yet you bought one................
then it's common knowledge they have loads of trouble with magazines and supplying them, yet you through korth under the bus??
yes leupold has great customer service, they back their products and korth does their job as canadian warranty/distributor in great fashion.
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220swifty
1. People who list their arguments in bullets points or numerical order generally come off as condescending pecker heads.
2. #1 is true.
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11-25-2021, 03:42 PM
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Join Date: Mar 2008
Location: Somewhere north of Edmonton
Posts: 616
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Quote:
Originally Posted by bessiedog
Okie.. thanks for the advice. Gave Korth Group Okitokes a call....
Guys gonna ship me new turret caps in a couple days.... zero hassle.
That company has my business for life..... Its refreshing to see that. very very impressive.
I was preparing to pay$ for them and such.
gonna just sit and be happy for a while and delve in my delusion that people are good and honourable in their hearts. |
So my Leupold RX 1000i range finder developed issues after many years of use. The bright orange display started to fade and became basically unreadable. I contacted Leupold. They're response was "Oh, we don't warranty the electronics, just the glass"
Someone (I forget who) pointed me at Korth Group in Okotoks so I gave them a call. Forget the name of the guy who helped me out but they replaced my 1000i with a brand spanking new RX-FullDraw 3 for a little less than half of retail price!!!!
This was during the first week of hunting too. I paid the man over the phone with my credit card on Thursday and overnighted my old unit to them as they needed to have it before releasing my new one to me. They received the old one Friday and the new one went out via Canada Post Friday. Monday morning I had my new range finder in-hand.
The service was excellent and I'm very pleased! I know I've bookmarked their website.
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It matters not how straight the gate,
How charged with punishments the scroll,
I am master of my fate:
I am the captain of my soul.
***William Henley***
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