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11-26-2017, 01:52 PM
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Join Date: Oct 2011
Location: Calgary
Posts: 168
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yup screwed mine up too. if i send it back i get my refund (80$) + 100$ credit so i can buy the big buddy.
pain in the rear but worth it.
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11-27-2017, 02:48 PM
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Join Date: May 2007
Location: Lloydminster
Posts: 2,222
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Mine too. Will be contacting them shortly.
Sent from my iPhone using Tapatalk
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11-27-2017, 02:57 PM
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Join Date: Jun 2011
Posts: 98
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Here's my latest. Talked to Amazon after receiving the little buddy. The guy said he'd send the correct one then i was to send back the little one. At the end of the conversation he says don't bother sending back the wrong one but that the correct one is being shipped. He said throw away the little one if I want!?? I'll keep you all posted on Friday when new one is supposed to arrive. I bet, if I get anything, it will be another little one. So worst case, 2 heaters for $78. Very strange.
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11-27-2017, 04:05 PM
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Join Date: Oct 2008
Location: Edmonton
Posts: 2,751
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Quote:
Originally Posted by chedder
Here's my latest. Talked to Amazon after receiving the little buddy. The guy said he'd send the correct one then i was to send back the little one. At the end of the conversation he says don't bother sending back the wrong one but that the correct one is being shipped. He said throw away the little one if I want!?? I'll keep you all posted on Friday when new one is supposed to arrive. I bet, if I get anything, it will be another little one. So worst case, 2 heaters for $78. Very strange.
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Are you referring to the mh9 (mr buddy) as the little one? Or did you actually receive the 4000btu little buddy? If so that's the worst yet as it wasn't described in the add or have a picture of it.
All of us have seemed to order the big buddy (18000btu) and received the 9000.
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11-27-2017, 04:19 PM
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Join Date: Jun 2011
Posts: 98
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Quote:
Originally Posted by Bassett
Are you referring to the mh9 (mr buddy) as the little one? Or did you actually receive the 4000btu little buddy? If so that's the worst yet as it wasn't described in the add or have a picture of it.
All of us have seemed to order the big buddy (18000btu) and received the 9000.
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Yeah sorry. Mr buddy mh9 not little.
Sent from my Nexus 7 using Tapatalk
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11-27-2017, 04:20 PM
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Join Date: Dec 2008
Location: Camrose
Posts: 46,141
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Still waiting to sere what shows up. Was supposed to arrive today, but nothing yet.
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Only accurate guns are interesting.
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11-27-2017, 04:20 PM
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Join Date: Feb 2009
Location: Southern Alberta
Posts: 63
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Yep just picked up mine it's the mh9 said they we're sending me the mh18 by Nov.29 at no additional cost. Said nothing about returning the mh9. Guess we'll see. Man what a game of being put on hold every ten seconds.
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11-27-2017, 05:44 PM
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Join Date: Feb 2010
Location: 3rd rock from the sun, formerly from 4th rock from the sun
Posts: 5,000
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Just got the mh9 instead of the mh18
Update just got off the phone with amazon and I get to keep the mh9 and they’re shipping me the mh18 for free.
Just mention to customer service this deal and they will do the same thing for you too
Plus Amy said she would like to say sorry from amazon to all of the members on here that got the wrong order sent and that to call customer service if you have any problems at all
__________________
I may not be the brightest crayon in the box at times but I sure am colourful
Last edited by mudbug; 11-27-2017 at 06:02 PM.
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11-27-2017, 07:07 PM
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Join Date: Aug 2007
Posts: 338
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Heaters
I ordered 2 of the mh18 and mh9s showed up. I called customer service tonight and they won't do dick for me. I have to send them back to get my money back. Not happy, what a waste of time.
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11-27-2017, 08:01 PM
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Join Date: Dec 2010
Location: My House
Posts: 13,591
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I predict an unusually high number of MH9 Buddy Heaters on the buy and sell soon
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11-27-2017, 08:06 PM
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Join Date: Nov 2016
Location: Saskatoon, SK
Posts: 21
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I think cabelas had a similar deal on the little buddy?
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11-27-2017, 08:41 PM
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Join Date: Feb 2010
Location: 3rd rock from the sun, formerly from 4th rock from the sun
Posts: 5,000
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Quote:
Originally Posted by Sportsman
I ordered 2 of the mh18 and mh9s showed up. I called customer service tonight and they won't do dick for me. I have to send them back to get my money back. Not happy, what a waste of time.
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Call them back, ask again and then if you don’t get any help ask for a supervisor and they should do something for you.
__________________
I may not be the brightest crayon in the box at times but I sure am colourful
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11-27-2017, 11:18 PM
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Join Date: May 2007
Posts: 56
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Portable buddy here as well. I will be talking to customer service in the morning. Will post what their solution is.
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11-28-2017, 07:42 AM
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Join Date: May 2009
Location: Okotoks
Posts: 298
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I received the portable buddy last night. A quick chat with Sreekanth on their chat feature this morning and he has sent me out a new heater at no cost and said to keep the original one. Looking at the details of the new order it looks like there are sending me another MH9BX but I guess that is better than nothing.
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11-28-2017, 01:06 PM
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Join Date: Dec 2008
Location: Camrose
Posts: 46,141
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I received the MH9BX today. I just got off of the phone, and according to customer service, I keep this heater, and my credit card will be refunded the full amount of my purchase. In the end, I receive a free MH9BX heater for my time.
__________________
Only accurate guns are interesting.
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11-28-2017, 02:00 PM
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Banned
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Join Date: Jan 2010
Location: rollyview
Posts: 7,860
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Quote:
Originally Posted by elkhunter11
I received the MH9BX today. I just got off of the phone, and according to customer service, I keep this heater, and my credit card will be refunded the full amount of my purchase. In the end, I receive a free MH9BX heater for my time.
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same
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11-28-2017, 05:53 PM
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Join Date: Sep 2015
Posts: 473
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I also received the smaller one today. Just got off the phone with amazon, and they’re sending me out the MH18B with the fastest shipping possible. I checked the confirmation email she just sent out, and there’s a link that brings up a return shipping label for the smaller one that was delivered - says they have to receive it by Jan 4. I would imagine if they don’t get it by then, rhwy’ll Charge my credit card for it. So I’ll send it back once i get the bigger one.
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11-28-2017, 06:56 PM
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Join Date: Nov 2011
Location: Calgary, AB
Posts: 826
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bait and switch.
my ordered got screwed up also. I ordered 2, 1 for me and 1 for my buddy.
Called Amazon. They said I could return or keep the units and they would refund me another $20 per unit.
I decided to keep it and put the extra money back in my jeans. The smaller unit is , lighter and no fan (quieter for the ground blind), but can only hold 1 tank. I'm only go to heat a ground blind or ice hut so no real need for the larger unit.
$62 bucks all in and ship...not a bad deal.
Hope everyone else gets what they want
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11-28-2017, 07:36 PM
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Join Date: Aug 2007
Posts: 338
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Heaters
What does your new order summary say for the replacement heaters? I've now called twice and they say they are sending me the MH18 but the replacement order is still showing the MH9 on my account. The lady assured me they would be the MH18. The call centre people at Amazon are all missing a chromosome!!
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11-28-2017, 07:37 PM
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Join Date: Oct 2008
Location: Edmonton
Posts: 2,751
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Quote:
Originally Posted by jayquiver
my ordered got screwed up also. I ordered 2, 1 for me and 1 for my buddy.
Called Amazon. They said I could return or keep the units and they would refund me another $20 per unit.
I decided to keep it and put the extra money back in my jeans. The smaller unit is , lighter and no fan (quieter for the ground blind), but can only hold 1 tank. I'm only go to heat a ground blind or ice hut so no real need for the larger unit.
$62 bucks all in and ship...not a bad deal.
Hope everyone else gets what they want
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If you're concerned on how long a tank will last I believe a few pages back there's a quick convo on using a 20LB. Might interest you if you don't know already!
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11-28-2017, 07:38 PM
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Join Date: Sep 2015
Posts: 473
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The email i got indicates they are replacing with the MH18B.
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11-29-2017, 07:00 AM
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Join Date: Mar 2010
Location: Vulcan County
Posts: 1,393
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[QUOTE=Sportsman;3677885]What does your new order summary say for the replacement heaters? I've now called twice and they say they are sending me the MH18 but the replacement order is still showing the MH9 on my account. The lady assured me they would be the MH18. The call centre people at Amazon are all missing a chromosome!![/QUOTE
x 2 so does mine I asked her about it while still
on the phone & was told it will be the MH18. will see
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11-29-2017, 09:54 AM
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Banned
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Join Date: Jul 2007
Location: Innisfail
Posts: 2,022
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Anyone want to sell/trade your extra heater.........give me a call
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11-29-2017, 09:56 AM
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Join Date: Oct 2013
Location: Outside Airdrie
Posts: 1,290
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I just wanted to mention this Kerosene Heater as it's on sale now at HomeHardware. 125k BTU for $229 ($200) off. Seems like a great deal! 50k BTU on their site is more expensive!
http://www.homehardware.ca/en/rec/in...erosene+heater
__________________
There are so many people out there who will tell you that you can't. What you have got to do is turn around and say "watch me". - unknown
"If life is tough, it's time to get stronger!" - Joel Runyon (reminder to myself)
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11-29-2017, 01:12 PM
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Join Date: Sep 2014
Location: Sylvan lake
Posts: 113
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[QUOTE=ORV;3678124]
Quote:
Originally Posted by Sportsman
What does your new order summary say for the replacement heaters? I've now called twice and they say they are sending me the MH18 but the replacement order is still showing the MH9 on my account. The lady assured me they would be the MH18. The call centre people at Amazon are all missing a chromosome!![/QUOTE
x 2 so does mine I asked her about it while still
on the phone & was told it will be the MH18. will see
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This happened to me. Waiting for a reply this afternoon.
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11-29-2017, 05:05 PM
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Join Date: Aug 2007
Posts: 338
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Heaters
Did anyone actually ever receive the MH18 model?
Amazons computers have a glitch and although the customer service rep says they are shipping the MH18 it will default to the MH9. In the end they gave me a $200 credit and I am sending the 2 Mh9's they sent me back for a full refund.
I think you can now order the MH18 for around $180. What a gong show but they made it right!
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11-29-2017, 05:53 PM
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Join Date: May 2007
Location: Sherwood Park
Posts: 264
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I was also shipped the MH9.
The small one is going to work fine for me, so I took the offered 20% refund and kept the smaller unit.
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11-29-2017, 06:27 PM
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Join Date: Mar 2010
Location: Vulcan County
Posts: 1,393
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Quote:
Originally Posted by Sportsman
Did anyone actually ever receive the MH18 model?
Amazons computers have a glitch and although the customer service rep says they are shipping the MH18 it will default to the MH9. In the end they gave me a $200 credit and I am sending the 2 Mh9's they sent me back for a full refund.
I think you can now order the MH18 for around $180. What a gong show but they made it right!
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a credit on your credit card or a credit on amazon?
just checking as I am now sure I will have 2 as well come Monday.
Orv
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11-29-2017, 06:34 PM
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Join Date: Aug 2007
Posts: 338
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Heaters
I got a 200 gift card and a full refund on the MH9's.
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11-29-2017, 08:56 PM
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Join Date: Jun 2015
Posts: 354
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Quote:
Originally Posted by Etownpaul
I ordered shortly after this post first popped up. I was also shipped the portable buddy heater. I did the online chat thing and got nowhere so I had to call Amazon. I spent about 30 mins of complaining and refusing to send this unit back for a refund until I had proof the unit I payed for was on its way. They ended up sending me a refund label (so I get my $80 back once they get the unit back) for the portable one and crediting my account $125 towards a new one. So I ended up paying $20 for (what I hope is) a big buddy heater from a different Amazon vendor.
Not bad if it all works out.
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Update, I have now received my MH18 big buddy heater. It came in a box that was slightly wet and falling apart. I thought for sure it was damaged but after carefully documenting the unpacking,everything is fine. I love how they just drop it off on your doorstep in it’s original box, no attempt made to disguise what it is to passers by.
All in all it was worth the hour of hassle I went through to get a $180 heater for $20 I suppose.
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