Bow Shop Dry Fired and Dropped my bow.

[Vigsy]

Good morning All!

So, to try and make a long story short I took my bow (just a diamond fugitive) into the bow shop for a tune. The guy went to test the draw weight and once at full draw the scale slipped from his hand and the bow dry fired. Unfortunately, the scale hit him in the hand as well which caused him to basically toss the bow to the ground. He seemed to be okay which is good. Another worker put my bow back together and checked it all out and proceeded to shoot the tiniest group it ever has ha. So its got some dings and marks and one cable has a fray, but they said they weren't worried.

That all seems great, but I just feel like I have been screwed my bow that is basically brand new has been defiled and it wasn't even by me. I haven't gone to pick it up from the tune yet so I'm not sure if there will be a discount or anything, but I don't know if I should be asking for something. Maybe something in writing so if a limb snaps off in the next month it's on them?

Super bummed is my first year really trying to get into archery and now I just have zero confidence in my bow.

[DiabeticKripple]

id be looking for a free tune up and a gift card to their shop.

if the bow shoots well and everything looks good then I'd be happy. Maybe ask about them warrantying any future limb failures.

[Sooner]

It was mistake and not done on purpose but you now have a damaged bow. I am new to bow hunting but I would be weary every time I pulled it back if they don't at least give you new cables/strings.

New cables/strings, a nice discount for your troubles and something in writing that they cover any future incidents till the end of this hunting season?

[DirtShooter]

Which shop btw?

[KyleSS]

It sucks that it happened but it did.
I would be looking to them to replace the cables and strings.

That fray could drastically shorten the life of the cables and strings.
If it wasn't there before, and is now, that is damage that should be covered by them.

I don't judge businesses by their mistakes, but rather how they rectify them.

After all, we are all human and mistakes happen.

[3blade]

Mistakes happen. It’s on them, and they owe you a new bow. Not a warranty, fix, free whatever…..Time to talk to the owner. If they are so confident it’s ok, they can keep it and shoot it themselves (they wont - guess why).

Confidence aside, you don’t need an arrow or piece of limb through you or anyone else that happens to be beside you. Or a lost eye, a hunt wrecked, a blow up in the back of your vehicle etc etc.

BTW it is never ok to shoot with frayed cables or strings.

Now you have learned a very valuable lesson, that we all learn (and god knows I did, the hard way, several times) - if you want something done right, learn to do it yourself. Sucks but it will pay off in the long run.

Talk to the owner and be polite but hold your ground.

[Stinky Buffalo]

Originally Posted by KyleSS

I don't judge businesses by their mistakes, but rather how they rectify them.

Exactly this.

Applies to many other areas of life too.

[Vigsy]

Thanks all for your replies and thoughts. Just got off the phone with them and they are confident the bow is alright and its tuned really well. They replaced the quiver as it had taken damage and I am confident they will take care of anything else if need be.

[58thecat]

Originally Posted by KyleSS

It sucks that it happened but it did.
I would be looking to them to replace the cables and strings.

That fray could drastically shorten the life of the cables and strings.
If it wasn't there before, and is now, that is damage that should be covered by them.

I don't judge businesses by their mistakes, but rather how they rectify them.

After all, we are all human and mistakes happen.

Exactly.

[CBintheNorth]

Before I left there I would have ANY damaged items replaced.
I would also stand there and watch their Tech shoot two dozen arrows from it before I paid for anything.

They do all that, you should have no issues with the bow.

[brendan's dad]

Originally Posted by Vigsy

Good morning All!

So, to try and make a long story short I took my bow (just a diamond fugitive) into the bow shop for a tune. The guy went to test the draw weight and once at full draw the scale slipped from his hand and the bow dry fired. Unfortunately, the scale hit him in the hand as well which caused him to basically toss the bow to the ground. He seemed to be okay which is good. Another worker put my bow back together and checked it all out and proceeded to shoot the tiniest group it ever has ha. So its got some dings and marks and one cable has a fray, but they said they weren't worried.

That all seems great, but I just feel like I have been screwed my bow that is basically brand new has been defiled and it wasn't even by me. I haven't gone to pick it up from the tune yet so I'm not sure if there will be a discount or anything, but I don't know if I should be asking for something. Maybe something in writing so if a limb snaps off in the next month it's on them?

Super bummed is my first year really trying to get into archery and now I just have zero confidence in my bow.

What did the other worker need to put back together?

I agree with Lefty that the scale would act like an arrow in regards to weight, but if the string was also derailed, that can cause unseen damage under the serving on both the string and cables.

If I was working on your bow, I would have offered to buy the bow for the exact price paid for it, as well as any accessories that were damaged.