Bushnell warranty

[Bushmonkey]

I have a bushnell trophy XLT bino's. The knob to adjust the focus no longer works. Heard a crack while adjusting them in the winter and the knob's now loose. I have no receipt. Garbage or?

[arrow dog]

You may want to try going on Bushnell website and get contact info. Give them a call and see what they say. I had a range finder go wonky and sent it to them. I didn't have a receipt or anything. They contacted me and told me there wasn't any hope for my poor range finder but offered me a replacement at a price much less than I could purchase instore. I've also had the odd part get lost or cracked on binos and they sent me the part at no cost. It's worth a try.

[KBF]

Send them in who knows. They just replaced my wifes scope that was 8 yrs old

[abwtfanatic]

Canadian Tire replaced mine over the counter with requiring a receipt.

I meant without a receipt.

[IR_mike]

I bought a Simmons scope in 2007 or 2006 when they were still owned by Meade optics before they sold to Bushnell in 2009.

It drifted hard to the right (3 feet @ 100 yards) in the fall 0f 2012 for no apparent reason.

Sent it in to Bushnell and fixed at no charge, it still works.

[Element]

Sounds like the exact same issue I had with my legend HD's. I sent them to Bushnell in November and they send you a post card back confirming receipt of the binos and they provide a repair number. You can go online to look for updates. I just noticed last week that it was updated to being repaired under warranty. I did not have a receipt and they were a couple of years old. Hoping I should get them back in the mail soon. I would give it a shot as you don't have much to loose with a useless pair of binos.

[Grizzly Adams]

Originally Posted by KBF

Send them in who knows. They just replaced my wifes scope that was 8 yrs old

x2. All they can do is say no, but I've always had good luck with their warranty. Wasn't surprised though when they refused to replace my Elite after I fell and bent the tube severely. They did send a coupon though for a discount on a replacement.

Grizz

[1965BB]

They will fix them or replace them. Call bushnell canada. they will get you to fill out a form from the website to send them in with. They are good to deal with.

[H380]

I've had good luck with the warranty as well . As long as there no signs of obvious abuse , you will probably get it fixed for free .

[Ronji]

Currently I have a scope that's been in for repairs since February 7, and a range finder that's been in since December 1. They are slow to update your status.

[CptnBlues63]

Originally Posted by arrow dog

You may want to try going on Bushnell website and get contact info. Give them a call and see what they say. I had a range finder go wonky and sent it to them. I didn't have a receipt or anything. They contacted me and told me there wasn't any hope for my poor range finder but offered me a replacement at a price much less than I could purchase instore. I've also had the odd part get lost or cracked on binos and they sent me the part at no cost. It's worth a try.

I recommend this as well.....definitely contact them first.

I had a scope go bad on my November 2013 while out hunting. The magnification adjustment quit working. I contacted them in early Dec 2013, explained and the told me how to go about the repair process. I sent it in and a month or two later they sent me a new replacement of the exact same model.

But it's always good to talk to them first so you know what you're dealing with.

[Rdamours]

I sent one in about 3 weeks ago on a 10 year old scope. They are evaluating it and will either replace or repair. Look up Bushnell Canada scope warranty and send it in insured Canada Post. Add a $10 cheque for shipping in with it and they will send you a post card with a warranty number to look up onnthe website for status.

Would have been nice to do over the counter 'cause I'm out a scope for a month or two.

[Doodle30]

Originally Posted by Bushmonkey

I have a bushnell trophy XLT bino's. The knob to adjust the focus no longer works. Heard a crack while adjusting them in the winter and the knob's now loose. I have no receipt. Garbage or?

I sent some back a couple of years ago without a receipt and they replaced them.

Very little issue as I recall. Make sure to follow the process they detail on their website.

[graybeard]

Originally Posted by Doodle30

I sent some back a couple of years ago without a receipt and they replaced them.

Very little issue as I recall. Make sure to follow the process they detail on their website.

I had good luck getting the repairs done. However it took them 5 months from the time Bushnell received them; and I was calling once every 6 weeks or so to get an update....NEVER AGAIN WILL I BUY BUSHNELL......JUST SAYIN....

I am now a loyal Leupold fan; scopes, range finder and binoculars....
Good luck

[chocdogs]

Go to the website and find the contact information in Ontario. I had exactly the same problem. Mine were over 10 yrs old and they broke about 3 yrs ago. I had wrote them off and iwth the boy coming up and not wanting to spen a pile on new bino's i contacted them to find parts. I sent them in and 4 weeks later a new set of binos showed up at my door. Service was fantastic.