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03-13-2019, 04:52 PM
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Join Date: Jan 2017
Location: Airdrie
Posts: 62
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2min Automotive Service Questionaire
I'm conducting a quick survey for work purposes, just wanted to post it here to open up my sample size.
If you don't mind taking 2 min to complete the 10 questions it.. No personal info required.
It would help me greatly!
Thanks
https://www.surveymonkey.com/r/37HCGQK
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03-13-2019, 04:57 PM
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Join Date: Sep 2015
Posts: 469
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Done. It’s super fast - so everyone help the guy out!
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03-13-2019, 05:25 PM
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Join Date: Jan 2012
Location: On the border in Lloydminster
Posts: 8,378
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Done
suggest an "no preference" option for the service days for the retired folk
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03-13-2019, 05:25 PM
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Join Date: Jul 2015
Posts: 1,449
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Done.
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03-13-2019, 06:34 PM
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Join Date: Oct 2008
Posts: 20
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question 6 and 7 I did not answer because i refuse to take my vehicle back to a car dealership to get serviced. There's much better priced shops that go out of their way for customer service than the arrogant dealerships
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03-13-2019, 07:50 PM
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Join Date: May 2011
Location: Edmonton
Posts: 1,471
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Didnt get past #2. All the questions are about car dealerships. I dont deal with car dealerships ever.
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03-13-2019, 07:54 PM
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Join Date: Jan 2017
Location: Airdrie
Posts: 62
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Thanks for the help.
For those curious as to the angle I'm working, I don't work at a dealership but am in the automotive industry. Trying to find some stats for peoples preferences for servicing and how how much convenience plays in there decision.
With the results I'll be trying to work out how to make it easier for people to service their vehicles.
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03-13-2019, 08:38 PM
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Join Date: Aug 2008
Location: calagry
Posts: 1,928
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Done.
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03-13-2019, 09:23 PM
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Join Date: May 2016
Location: Parkland County
Posts: 2,390
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Done.
__________________
Bet the best when you know you got 'em.
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03-13-2019, 09:27 PM
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Join Date: Dec 2008
Location: Edmonton
Posts: 960
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Done. Took me less than 1 minute.
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03-13-2019, 09:27 PM
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Join Date: Oct 2012
Posts: 4,032
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I filled it out even though I don't drive my tires on dealership pavement.
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03-13-2019, 10:31 PM
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Join Date: Dec 2015
Posts: 433
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Auto Questionnaire
I don't take my vehicle to dealerships for oil changes. My oil change yesterday took all of 17 min at Speedee Lube.
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03-13-2019, 11:28 PM
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Join Date: Jan 2012
Location: 204
Posts: 5,485
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Spam!
__________________
"I like to quote my own quotes" ~ Dewey Cox
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03-14-2019, 06:44 AM
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Join Date: Jul 2009
Location: Edmonton
Posts: 1,576
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Sunday!!! If I have to be without my vehicle I want to be without it on a SUNDAY!! for all I care the dealership can be closed Monday and Tuesday
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03-14-2019, 09:06 AM
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Join Date: Dec 2007
Location: southeast alberta
Posts: 1,187
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done
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03-14-2019, 10:24 AM
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Join Date: Jan 2011
Posts: 26
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Done, good luck
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03-14-2019, 10:33 AM
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Join Date: Sep 2007
Location: Spruce Grove
Posts: 2,992
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Done. Good luck sir.
__________________
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03-14-2019, 11:34 AM
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Join Date: Oct 2014
Location: NW Alberta ....
Posts: 660
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I don't have a quick lube option within an hour so go to the local shop in town. They don't book appointments per say, just Wednesday morning, or Wednesday afternoon type of time slots. I often drop it the night before, they store it inside, then service first thing the next morning. Full inspection (with report), lubed, washed, all fluid levels checked and topped, windows washed, etc etc for right around $100. Can`t complain about that even tho a defined time slot would be super nice to have.
__________________
Who is John Galt?
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03-14-2019, 12:20 PM
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Join Date: Mar 2018
Posts: 231
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I do all my own services. My cost to service my 6.7 is $172.00 a crack for oil, oil filter and fuel filters plus 15-20 minutes of my time. I also get to do a check around to see if anything else needs tending. Every 5000 klm which is about every 2 months right now.
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03-14-2019, 09:53 PM
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Join Date: Oct 2012
Location: Edmonton
Posts: 2,376
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I do all my own maintenance and repairs but if I were to ake my car somewhere for an oil change, I don't need or want them to inspect anything. Usually the lubie has about as much mechanical aptitude as the guy working at Parts Source. I'll pass.
I completed the survey though. Good luck in whatever you are trying to do.
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