Quote:
Originally Posted by sweld
Took a business course once and they said if you make 100% of your customers happy 100% of the time you will lose money.
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Exactly....look at it from a business perspective first, 90% of customers are happy and return to purchase various items....some get the wrong end of a deal based on a policy BUT some people abuse the policy too.
Customers need to ask questions prior to a purchase especially if it is a first time, not sure etc or research the item prior to diving in.