I ask if they want insurance. I then pack stuff judiciously and take pics throughout the process. I take a pic when the item is being handed over to Canada Post on their scale. I take a pic of the shipping label affixed to the parcel. Lastly I take a pic of the receipt with tracking # and any insurance they purchased or lack thereof. I text them to the buyer as soon as I leave the post office and sit in my truck. I wish them good luck and tell them I've enjoyed dealing with them. At that point, if the parcel is damaged it is beyond all reasonable control on my part and they can pound sand if they try and play games with me. I am no longer involved in the deal.
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