I know most will just walk away from the counter as not to cause a scene but ask for the manager, still insist they somehow honor a replacement. Do not get loud or obnoxious but stand your ground. Show your receipt and what the product is doing. Just keep at it. They do not like attention brought forth. Do not give up. I have seen it work. Short of kicking and stomping of the feet. They gave in and exchanged item. Or get ahold of the manufacture and email, text, phone (do people actually phone) and insist they exchange. Just keep on it. Might work
|