i received these brand new hanwag boots in august 2017 after one trip i had lugs falling off and chunking off in september i contacted them for warranty. they said
"that the chunks are coming of due to hydrolysis, this is the degradation of the sole and is purportedly accelerated if you don't wear your shoes regularly or that have been sitting in the box for a couple of years."
they were willing to replace them, so i sent them back.
today i'm told that they can't replace them with the same model and if i want a new model i need to pay around $300...
great boots i just bought...
BEWARE HANWAG!!!
