Quote:
Originally Posted by Dean2
Turns out Crystal Glass couldn't actually fix the issues with the existing windows after all. Got 6 quotes on replacing the ones that have problems. There was a VERY large spread ion prices with LUX windows at nearly double the rest of the quotes.
Decided to go with Durabuilt. Craig was the only person that came out, did a quality, detailed quote like most of the others, but he also actually followed up with a phone call. Also got a lot more details from him re the full install process and he spent all the time required to answer all questions. From the other info guys posted on other window threads on here, they seem like a solid choice.
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I hope you have a better experience with them than I did. I had 2 windows fail and it took 8 months to get them to replace on warranty. Was not impressed on how they handled it. I have 3 more that have broken the seal and not looking forward to dealing with them again. This is in southern Alberta so maybe your area has better service