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Old 07-04-2018, 08:00 AM
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Originally Posted by Kim473 View Post
Got the two quotes.

Rob's / Albertan , $5800

Reliance , $ 3800
Both Before GST. Both quoted 16 seer and 2 ton

$2000 difference in price. WOW ! I thought prices would be closer to 10% to 20% difference.

Looking for a third quote now to see which one is out to lunch. I'm pretty sure Rob's is a rip off for pricing, and not sure about Reliance with installation and servicing and professionalism.
Without details, it is like asking how much is it to buy a car. SEER has nothing to do with quality. It would be like saying a Corolla is a nicer car than a Lexis because it gets better gas mileage.

IIRC Reliance uses mostly contractor grade Goodman. Unless there is some electrical, ducting issues or you are 100 miles out of town, your quote is a little high but not bad. Goodman uses both types of compressors. If you stepped up to a scroll at that price it is a pretty good deal.

Having said that, their 500 complaints at the BBB would still turn me away. It looks like a crap shoot as to whether it will be installed right and that is the most important thing. It also looks like there is little likelihood they will be helpful if there are problems.

The other quote seems high but again, if there is issues, that can significantly add to the price. Some issues, like adding duct work, costs now but saves you money over time. If the lower pricing does not include needed upgrades, then you will actually end up paying more over time.

You also make no mention as to brand or model. Top end brands demand more money generally because they are better units. In this day and age, you don't get a top rating without doing a lot of things right. Trane/American Standard for example receives the top grade according to customer reviews by Consumer Reports, Goodman is at the other end of the spectrum.

You also don't mention warranty which can swing the price significantly.

IMO a quality scroll compressor unit, installed with permits should come in between your 3800 number and 4500 depending on brand. Add a long run of 220, an extra panel or a bunch of ducting and your 5800 number might be a steal.
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