View Single Post
  #1  
Old 01-04-2017, 05:18 PM
rycoma rycoma is offline
 
Join Date: May 2012
Location: Calgary
Posts: 744
Default Awesome Customer Service from Korkers

Just want to let all of you know that I had the best experience with their customer service department. I purchased my redside boots a little over 2 years ago from Fish Tales. Now I had an issue right upfront with one of the soles that fish tales swapped out right away. So no issues untill the little tab pulled out of the back of the boot that holds the soles in place about a year later. I have continued to glue them back in when they pop out. I sent Korkers a PM on facebook asking if they have redesigned the tab. If not I would be passing on buying a new pair for some other boot. Their c/s member suggested I take a couple pictures and email them in. Low and behold they send me a brand spanking new pair as the manufacturer had a defect on that production run. This is the second pair of Korkers and wont be my last. Cheers Korkers
Reply With Quote