I used to be a Whirpool fan. I had bought all new Whirlpool appliances and we had a fire. Insurance replaced all my appliances and I bought Whirlpool again, every single appliance. What a mistake.
We had problems with our stove and getting parts shipped was unbelievable. Puralator didn't ship them, and returned them and nobody informed me. But some genius wrote under my file that they called and emailed me......lies. The customer service I received was beyond shameful. I wrote a letter of complaint and never received an answer, so I call and under my file was the letter and lies about what they said to me..... they never responded, it was all fabricated.
I wrote a letter of complaint to the president and months later no response.
I would never give Whirlpool a penny.
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