Quote:
Originally Posted by Cowtown guy
I have tried to contact him on 6 occasions. He was in Iceland for 1 of those times. Every other time I have texted or called he has answered. Never a problem.
I love the rods. He will get more of my business. I love the guys that want to spend money locally with small businesses but since the owner, the only guy there, was in the US a big box store gets the business. Classic.
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I'm with James Henry as well. I would be great to see him succeed but he has to fix some things - e.g. customer service and getting more organized. Put someone in the shop who can answer the phones and keep the door open for business. We are not talking about huge $$$ here to to this. I don't know the details of his business and how close to the profit line he runs it but if you can't do it right...only a matter of time before the business is done. There are a lot of choices and any business has to compete to survive. I hope for his sake he figures it out.